Frequently asked questions

1. Go to https://usc.offcampus-universe.com/edit-your-listing

2. Click Modify Company Listings

3. Click Add a New Listing

4. Click Save

5. Submit your microsite

6. All of your listings will then appear when students click your logo.

Note: You can select up to three listings to appear on the main property listings page. The remaining listings will be shown on your company profile, and we will promote each one through social media.

Edit your listing

1. Go to https://usc.offcampus-universe.com/edit-your-listing

2. Click the listing you want to edit

3. Make your changes

4. Click Submit and ensure no fields are highlighted in red

Cancel your subscription

1. Go to My Account → My Subscription → Cancel Subscription

2. Confirm to stop auto-renewal

Microsite users: email support@offcampus-universe.com to request cancellation.

Renewals All subscriptions auto-renew at the end of each billing cycle. You are responsible for managing your plan and must cancel before renewal if you don’t wish to continue.

Refunds We maintain a strict no-refund policy. All charges, including renewals, are final and non-refundable.

Manage status Check your plan anytime in Account Settings.

🏢 Microsite Subscription Policy

• Term: Each microsite subscription is a 3-month binding term.

• Early cancellation: Not permitted; you must fulfill the full 3 months.

• Refunds: Not available (includes renewals).

1. Effective date: Cancellations submitted before the next renewal take effect at the end of the current 3-month term.

Once your listing is live, there are four ways students can contact you:

1. They may reach out directly using your contact information (phone number or email address).

2. They may contact you through the website’s “Send Message” feature, which will send the message to the email you used to sign up.

3. They may reach out through the “Schedule a Tour” feature.

4. (Optional if you want a fourth method—your original list included only three. If there is no fourth method, I can remove this bullet.)

We recommend checking your spam or junk folder regularly to ensure you don’t miss any leads, as EDU emails are sometimes flagged by external inboxes.